Can't Find It?

I searched the Catalog and can't find the item I'm looking for. What do I do now?

  1. Please make sure you have thoroughly searched the Catalog. Thoroughly searching the Catalog first helps us serve you faster. Here are some search tips. Also, feel free to contact us for help.
  2. If you still can't find the title you are looking for, you can request a copy from a different library district via Interlibrary Loan.
  3. If you can't find what you are looking for AND the title you would like is less than 2 years old, you can suggest we purchase a NEW title.
  4. If you can't find a title in CyberShelf, please follow the instructions on this page:


Found a series missing paperback books

I found another series that is missing paperback books. CDs are available as well as downloads but nothing in paper. I have requested one of the books throught the Interlibrary Loan but I would imagine you want to have all of the series available and not just some.

Series is Night Huntress by Jeaniene Frost (7 books).
Missing Books:
Book 2 One Foot in the Grave
Book 3 At Grave's End

I believe these books are more than 2 years old.

Thank you

Night Huntress Series

Thank you for letting us know about the missing titles of this series. I will order these titles to complete the Night Huntress series by Jeaniene Frost.
Thank you again and we appreciate your patronage of the Pikes Peak Library District.
Lisa Thomas, Selection Librarian

Catalog rapid view dvds

I spoke with a reference librarian to see if there was a list of the rapid view dvds and we could not find one, so she suggested I add a comment as she verified they are actually checked and reviewed.

I recently saw a rapid view title I might be interested in, but can't remember the name of it. I looked on the PPLD site for a list of the rapid view selections even for this week, but was not able to find anything.

So my suggestion/thought is, why don't you catalog the rapid view movies each time the list is updated. If they're contained in a database, it shouldn't be very hard to click a radio button that says "rapid view". Once the operator clicks save, it would update the list automatically.

Hi there. Try this link for

Hi there. Try this link for a list of our Rapid View dvds:

Hope this helps!

Games rated M

I am curious why the library will purchase movies rated R but won't purchase video games rated M?? Thank you

Public libraries promote and

Public libraries promote and sustain popular culture as part of their charge. Library collections are modified over time to reflect changes in popular culture and technology, as with the acquisition of music, software, and movies. Libraries began to circulate video games in this fashion. It is the philosophy of the public library to provide equitable access to materials of interest to the community, and video games have proven to be popular.

PPLD made an initial decision to circulate games up through the level T, for teen, by the Entertainment Software Rating Board. It was determined at that time the collection was developed that M-rated materials, for mature, would not be added for circulation. This decision was based on the need to develop standards for selecting M-rated games and determining policies related to their circulation.

While Pikes Peak Library District is committed to providing the broadest access possible through its collection of materials, there has been no movement to date on the addition of M-rated games. Analysis of the games and the cultural landscape surrounding them is ongoing.

Counter thoughts

I have been wondering about this myself for quite a while as most of the best reviewed titles are M rated titles. In other words, the best of this particular media is not being stocked for your patrons. This is a real misstep as the library certainly stocks mature books and movies (both of a violent and sexual nature). Is this a bias towards the typical gamers being thought of as underage? I think in the library's slow attempt (many years at this point) to understand the cultural landscape, it should note that most gamers are adults and to offer some kind of vague reply on this subject such as "Analysis of the games and the cultural landscape surrounding them is ongoing" does not really address the issue nor is it a library's role to be depriving the public of quality media while they asses the landscape. The lack of action on this subject paired with the response, which reeks of ignorant we have your best interest in mind censorship seems based on a bias towards the media and the group which is stereotypically associated with it. "Perhaps no place in any community is so totally democratic as the town library." said First Lady, Lady Bird Johnson.
It should be a library's role (under judicious and knowledgeable circumstances) to provide the best possible media to its patrons without bias, not define what is appropriate for its consumption nor take many years to come to a decision on so simple an issue.

Oh wow.. that was quite an

Oh wow.. that was quite an answer. Hoping that the library will eventually get M rated games since some of them are the best out there and will add some fun to the game collection. Thank you for getting back to me.

New eBooks

I followed the directions for how to recommend a new eBook for purchase by the library but cannot get to the page to enter the title I would like to read.

Farabe Hajek

Series Book Requests

Hi there- I see that you have some paperback books for Monica McCarty's Highland Guard series, but you don't have the entire series in paperback format- you have some available only via ebook. Some of these books are older than 2 years old, but would a request for paperback for the series be considered anyway? Thank you

Series Book Requests

Copies of the titles in this series have been ordered, both additional copies of books that the library owns as well as titles that were not already in the library's collection. We appreciate your time and consideration to provide input regarding this series.

Twice, I've requested "The

Twice, I've requested "The Adversary", the 3rd book in The Sundering. No response, no order, nothing. PPLD already has the first 2 books. The Adversary was released last month, the next book will be released next month and so on. I'm getting very concerned that PPLD will not finish ordering this series.

Additionally, The Raven's Shadow by Elspeth Cooper and Words of Radiance by Brandon Sanderson will be released this March. Both are series PPLD already has. There is nothing in the catalog to reserve.

I emailed a librarian a couple weeks ago (do not recall who) and have yet to hear back. I'm getting concerned that PPLD may be reducing their science fiction/fantasy orders.

All release dates were confirmed by Barnes & Noble's website.

Hi there. I sent this

Hi there. I sent this comment to our head of Collection Management and she'll reply to you soon. Thanks for your patience!

Appreciate your forwarding my

Appreciate your forwarding my question!

More copies of series titles

We appreciate your input regarding these series titles. The library will be ordering more copies of these titles and we are glad that you enjoy reading these series. Thank you again for following up on this.

3 month wait

I am just curious... I have an item that has been on order for 3 months now. I know it's available in stores and on Amazon. Why would an item take so long to order? I asked the librarians at my branch but they can't see anything in the computer expect that the item is on order. Thanks!

Hi there. Can you reply to

Hi there. Can you reply to this comment with the title and author of the book you are waiting for and we'll investigate. Thanks!


Yes... they are actually two video games. One is Batman Arkham Origins and the other is Lego Marvel Super Heroes. Both for Xbox 360. I asked the librarian if maybe there was a hold on ordering video games and that is why they have never been ordered but he told me if it is on my list (which I do see it in my holds) then the library district did approve it so that wouldn't be the problem. Thank you for all your help with this!

Hi there. We looked into the

Hi there. We looked into the titles and found they have been received by PPLD and are being processed for circulation. Sorry for the delay! On a side note, we noticed that no one was on hold for BOTH games, if that makes sense. Perhaps you can contact your local library to make sure you are on hold for both games? Thanks!

Thank you!!

Thanks sooo much!! I am so excited to get these games!!

Broken webmastering?

I really wanted to suggest a title to purchase it is a highly reviewed fantasy novel by Brae Wyckoff however my library card number works to log in but does not work to submit the suggestion via the link. Anyone thinks this is an oversight or on purpose? or have a direct email to the webmaster and I can type up another suggestion for the fix.

If anyone else has this issue say something it is a sad day I tried to be helpful but am moving on motivation became halted.

Hi there. The Patron

Hi there. The Patron Purchase Request form seems to be working. Are you entering your Card Number and Last Name (instead of PIN)? Let me know if I can be of further assistance.

Over two years old...

I understand that the reason you do not try to purchase items over two years old is because they can be hard to find, and even found on an online shop, such as eBay or private dealers, it can be very expensive. What I don't understand is why if it can easily be bought from Amazon or even Walmart's online store, why don't you get it when requested? Though it may be bending the rule, if it can be easily gotten, why not? So I'm just asking that if you can get an item at a major shopping place or internet store, even if it is over two years old, please do. Some people will be very happy, let me tell you!

The Fifth Sacred Thing

This book is a classic book. It is over 2 years old but could it be considered for PPLD's Collection ? Author StarHawk

Hi there. We ordered the

Hi there. We ordered the book. Thanks for bringing it to our attention.

Eclipse of the sun by Michael O'briens

I have been reading Children of the Last Days series. It is a series of six books and it is recommended that the first three be read as a trilogy. I have read the first two but am not finding the third "Eclipse of the Sun", also did not find "Sophia House " .

We're sorry that we don't

We're sorry that we don't have the books you requested. We try to have a complete series in our collection. Your request has been forwarded to our Acquisitions Department. Thanks!

Faith Hunter's Books in Audio form?

I love Faith Hunter's books, especially the Jane Yellowrock series, and would appreciate being able to hear them in eaudio format. Is there a chance these can be put on the purchase list in future? Thanks.

Pauline Easter

Hi there. Please follow the

Hi there. Please follow the instructions on this page to request a title for CyberShelf:

Hope this helps!


James Hankins

My sister told me about a good book by this author "Brothers and Bones". He also has two others "Drawn" and "Jack of Spades". I'm not able to locate any of these when I search the classic catalog. The new catalog is useless.....Thanks!

Hi there. The titles you

Hi there. The titles you mention seem to be only available in electronic format and CyberShelf (OverDrive and Freading) don't have the option to purchase them. You can fill out this form:
and we'll try to get the titles for you, but we may be out of luck.

Providence TV Series

Would you like to buy this enjoyable TV series for the library? Providence ASIN: B002YEKUD2


Hi there. We generally don't

Hi there. We generally don't acquire old television series titles. Please request a copy from a different library district via Interlibrary Loan:


Old TV series

I just read the above reply about "generally not acquiring old television series" but that surely is an error. There are lots and lots of old TV series in the PPLD system! I for one would love to see the series Providence and may I also suggest the ancient TV series Dr. Kildare? It's available via and the ASIN # is B00CDV4Q9A. Thank you.

Hi there. We do acquire

Hi there. We do acquire older television series, but we have some guidelines in place that help determine what we get. Due to our limited budget for DVDs and the sheer volume of what is available out there, we must have some limits on what we can order. With all patron requests, the item requested has to have a street date within the last two years, or in the case of TV series at least one of the seasons has to be within that two-year rule. We also look at availability from our vendor, the overall popularity of the series and its star(s), any awards that the series has won, and the number of discs in the set. We need to be able to package the set for circulation, so if it has more than 10 discs or has a lot of extra pieces like books or other items, then it will not work for us.

Patrons are welcome to submit requests here:, and if it meets our guidelines we will consider purchasing it. Providence is not available from our vendor. The first season of Dr. Kildare is available and just came out last April, so we would consider purchasing that one. Please submit a request for that through the above link in order to be put on hold. Thanks!

ILL status

I successfully put a book on hold via ILL a few months ago, but I haven't heard about the book since. How do I find out the status of that hold? Nothing shows in my PPLD hold page. Thank you!

Hi there. I think if you

Hi there. I think if you access our ILL service it should tell you the status of your requests:

If that doesn't work, please contact our ILL department with your question at (719) 531-6333, x2317.


Purchase a new book

I heard about a book called 'lead your family like Jesus'. I tried to request, but couldn't find it in the search. Is there anyway, PPLD would consider purchasing the book? I think it would be helpful in this time of family relations and leadership.

Hi there. Please use the

Hi there. Please use the following service to request that PPLD purchase a new book:






Request purchase of book that is older than 2 years old

I would like to request that the PPLD purchase/replace their copy of the book of 311 Pellican Court by Debbie Macomber. This is part of the Cedar Cove series. It is the only one that you do not have in a book format. You did have this book in past years but it is no longer in your catalogue. As the Cedar Cove series is being shown on TV, there should be more interest in this series so people will want to read the entire series. Thanks for your this matter.

Mary Elizabeth Grier

I don't know my library card number

I don't know my library card number but I know my pin. Can you help me?

Hi there. Your library card

Hi there. Your library card number is the barcode number on the back of your library card. If you don't have your library card, stop by any of our library locations with photo ID and we'll get you sorted out. Thanks!

Book Acquistion

May I suggest that the library acquires copies of the book "The Mad, Mad, Mad World of Climatism: Mankind and Climate Change Mania" by Stephen Goreham

Hi there. Please fill out

Hi there. Please fill out the 'Suggest New Titles for Purchase' form listed above. Thanks!

manitou resident not able to log into World Cat

Error message saying number beginning with 7. I thought that Manitou was now integrated with PPLD?

Hi there. You need to get

Hi there. You need to get your card replaced with one that starts with a '4'. Visit Manitou Springs Library and they will set you up with a new card.

ILL-video games

I am curious why we aren't allowed to borrow video games through ILL? We can borrow DVDs this way so I am not sure why video games aren't allowed? Thanks!

ILL-video games

Thank you for taking the time to comment. Currently, we do not borrow video games since the Pikes Peak Library District does not lend them out to other libraries. Our video games collection is small and we want to have them available for our patrons in the library district. Lending them out via ILL make them unavailable for a lenghtly time period and we do not feel comfortable with that at this time. We do not borrow formats that we are not also willing to lend out. We will continue to review this policy and it is possible that our video games collection may increase enough in the future and therefore we may consider revising it.


Lisa Thomas, Interlibrary Loan Librarian
Pikes Peak Library District


Thank you for getting back to me!