InformationAll PPLD facilities will be closed on Monday, September 1, for Labor Day.

Can't Find It?

I searched the Catalog and can't find the item I'm looking for. What do I do now?

  1. Please make sure you have thoroughly searched the Catalog. Thoroughly searching the Catalog first helps us serve you faster. Here are some search tips. Also, feel free to contact us for help.
  2. If you still can't find the title you are looking for, you can request a copy from a different library district via Interlibrary Loan.
  3. If you can't find what you are looking for AND the title you would like is less than 2 years old, you can suggest we purchase a NEW title.
  4. If you can't find a title in CyberShelf, please follow the instructions on this page: http://ppld.org/cybershelf/cant-find-it-cybershelf

Comments

Can't get into system

I just used the pin number sent to me by e-mail along with the account number sent to me by e-mail and I still can't get in!!

Hi there. Please call us at

Hi there. Please call us at 389-8968 and we'll assist you. Thanks!

link to request new books down again

I'd like to request an eBook, when the link is up is that the place to do it? Thanks

Hi there. Try this link to

Hi there. Try this link to request an eBook for purchase: http://more.ppld.org:8080/PPRA/

However, please be aware that PPLD is not able to purchase eMaterials from most of the major publishing houses. Please see this link for more information: http://ppld.org/whats-new/cant-find-it-cybershelf

Thanks!

DVD Search

I want to put in a DVD title and search for it. How do I do this?

Hi there. To search for a

Hi there. To search for a DVD title in the Catalog, click on "Power Search" in the upper toolbar and type the title in the Title field and select 'DVD' from the Location pull-down menu.

Hi there, it should be

Hi there, it should be working now. Sorry about that.

playaways

how can you look at all playaways that are available so that you can put them on hold???

Hi there. From the Catalog,

Hi there. From the Catalog, click on "Power Search", choose "Book Player" from the TYPE drop-down menu, then click "Search". We realize this isn't very intuitive and apologize for the confusion.

Cancelling an ILL request

Is there any way to cancel an ILL request online? I don't see that as an option when I am logged into the ILL Service (http://illiad.ppld.org/illiad/illiad.dll).

Hi there. Please call the

Hi there. Please call the ILL Office at 719-531-6333, x2317 to cancel your ILL. Thanks!

RE: New Music CDs

Whoops!!

After pressing send on my Comment of several minutes ago, I tried New and On Order in Power Search, and titles do appear. My bad.

Still would like to see lyrics and liner notes, though. But that's a Tech Services issue. Should I contact Tech Services directly?

New Music CDs

It seems one can no longer view On Order or New Materials Music CDs. It is possible to use Power Search to find Music CDs published in 2011, which of course brings up more titles than New or On Order, since searching on New and On Order produces no results.

Also, it's really been unfortunate that so many new Music CDs seem to be coming from Tech Services without lyrics and liner notes. It's become necessary to listen to some of the best music over and over again to try to hear lyrics, rather than having the option to read along while listening. I realize of course that not all CDs are published with lyrics, and I am certain that most of the new CDs I've recently enjoyed came with lyrics and liner notes. Some, but not most, lyrics can be found online; but of course Internet research can be frought with cumbersome information overload and cyber dangers.

Thanks for listening. PPLD is great.

CD music searching and lyrics

Here is another way to search for on order CD music. This is a bit more sophisticated way to search for these materials. In the search field enter the following into the field: "on order, sound recording not audiobooks". You should find lots of ON ORDER CD’s.

We include the lyrics when it is possible to put them in the cases we use. Nobody throws away liner notes and lyrics if they come in the CD. A lot of music doesn’t come in standard jewel cases with little booklets in the front any more and if by chance the lyrics are in some big fat separate book that book probably won’t get packaged with the disc because it will not fit into the case. That’s rare, though. Also, I’ve seen more and more new music that just have the titles on the disc or the package and that’s it. No notes or lyrics. For some of those you really even have to scrounge to find the disc publisher and the production date.

I hope this addresses your concerns.

Sally Houghton, Collection Management Supervisor

Suggesting a New Title

Below is the message I received when I tried to suggest the purchase of a new audio book.

Forbidden

You don't have permission to access /PPRA/ on this server.

Sorry it didn't work for you.

Sorry it didn't work for you. It seems to be working now. Please contact me if you still have problems using this service. 719-531-6333 x1129. Thanks!

Order a New book

I have been trying for two days to suggest you purchase a NEW title and I have been getting an error. Is this link down for some reason? Could you check and see if it is down and when it will be back up?
Thank you
Marsha

Hi Marsha. The program is

Hi Marsha. The program is working for me. Could you please try and again and contact me at 531-6333 x1129 if you still have trouble accessing it? Thanks!

order a new book

For some reason, the link to suggest the library order a new book is not working. Could you check on this. Also, when I do a search for almost all new books that are upcoming, I am not getting any matches. I know some of the books I am looking for may not be ordered yet, but a lot of them are very popular authors and usually the library has them on order very early.

Order a New book

How do I get our local library to order the book '7: An Experimental Mutiny Against Excess' by: Jen Hatmaker?

Thank you

If the title is less than 2

If the title is less than 2 years old, please use our Patron Request for Purchase form. If it's more than 2 years old, please request the title using Interlibrary Loan. ILL doesn't purchase the title for the library because older titles are generally not purchased, but borrowed from other libraries. See the top of the page for links to

Thanks for the heads up. The

Thanks for the heads up. The patron purchase request link is now working.

Blanks in the Catalog

Why can we suggest materials for the catalog that are only 2 or less years old? There are some CDs I would like to see at the library that are more than that.

We have a 2-year limit on

We have a 2-year limit on patron requests for a number of reasons: budget limitations, availability of titles from our vendors, and the staff time required to handle the large volume of requests that we receive on a regular basis. Another option available to patrons for titles older than two years is requesting the title through interlibrary loan. Hope this helps!

ILL

At the end of the ILL request form there is a required question "How much are you willing to pay?" What exactly would someone using the ILL be paying for? Expediated shipping?

Sometimes a lending library

Sometimes a lending library will charge a fee for an item. This is what that question is for.

How do i select a new library

How do i select a new library as my home library?

Call us at 389-8968 and we'll

Call us at 389-8968 and we'll take care of it for you.

I placed a hold on amovie "BATTLE:Los Angelas

I need that sent to the Penrose Library and NOT the East Library

Please call 389-8968 and they

Please call 389-8968 and we will help you change your pick-up location. Thanks!

PIN

I have my card number but I don't remember my PIN. I have tried many different combonations but it's not working.

not able to reset pin

same problem

I have my card number but I don't remember my PIN. I have tried many different

combonations but it's not working.
.

Try these instructions:

Try these instructions: http://ppld.org/pin-information

The Patron Request for

The Patron Request for Purchase form requires your library card number and last name. Try that combination and see if it works. If you do require your PIN, please follow these instructions:

http://ppld.org/pin-information

"Not Evil Just Wrong" documentary by Ann McElhinney

Ann McElhinney visits PJTV to talk about her documentary, Not Evil Just Wrong. She challenged Al Gore on global warming, and is challenging conservatives to tell their side of the story when it comes to global warming. McElhinney thinks that many celebrity environmentalists are just hypocrites with supersized carbon footprints.

PPLD should have a few copies of this DVD available for its patrons. I've also recommended it to Netflix.