All PPLD facilities will be closed Monday, May 27, for Memorial Day.
PPLD.org, The Catalog, and wireless may also be unavailable as we run server updates.

CyberShelf Help

How to install Google Chrome Frame (for OverDrive in IE8 and earlier):

Go to the Chrome Frame installer page (http://www.google.com/chromeframe?quickenable=true) using Internet Explorer.
Click Activate Google Chrome Frame.
Follow the on-screen prompts to install the plug-in.
You will need to grant permission to the installer to run and add the plug-in to Internet Explorer.

General Help

OverDrive

The OverDrive Media Console and mobile apps are not compatible with the Google Chrome (Chromebook) operating system as it is a Linux based operating system.

Freading

Zinio

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Comments

privelege has expired

Submitted by Karrie Semenza (not verified) on Wed, 05/01/2013 - 3:26pm.

Hi I am trying to borrow an ebook, but every time I log in it says my privelege has expired. How do I fix this?

Need to update your card

Submitted by Jenna (not verified) on Sat, 05/18/2013 - 2:40pm.

Library cards now expire every three years - just stop in at your local library with your card and picture ID and they'll be happy to update your card for you.

Videos and Music

Submitted by Debi (not verified) on Fri, 02/15/2013 - 1:42pm.

Hi,

I was so excited to start using the CyberShelf movie videos and music...until I found out my MacBook isn't compatible. Could you please explain why and will this change in the near future?

I do check-out the books! Thank you so much for this service.

Regards,
Debi

Security Credentials

Submitted by Anonymous (not verified) on Thu, 12/13/2012 - 11:53am.

Hi,
Whenever I try to go on to the ppld website on my kindle or ipad, I now always get the securtiy warning stating that the site's security credentials do not originate from a trusted authority. It doesn't happen when I look up the website from my laptop.

Hi, I checked out an ebook

Submitted by Anonymous (not verified) on Sat, 12/08/2012 - 4:29am.

Hi, I checked out an ebook but I cannot download it to my iPhone for some reason, it says I need to get on a computer and download it but I don't have a computer nor know anyone to borrow one from.

Anyway I can return it and try to re-check it out in a different format? (It gave me an option of choosing a bunch of different formats I just chose the overdrive version) or do I just have to wait until it expires?

Thanks

Ebook issue

Submitted by Christine (not verified) on Mon, 12/10/2012 - 12:11pm.

Hi there, I'm sorry you are unable to download the book to your iPhone. One option is to fill out the Overdrive Support Help form located at:

http://overdrive.com/Contact/Form-FrontLineSupport.aspx?Lib=Pikes%20Peak...

On this form, you can tell OverDrive what your issue is, and they will be able to assist you and also get the correct format for you.

Hope this helps!
Christine

Hi there. The easiest way to access your eAccount is to click on the eBooks graphic on http://ppld.org/cybershelf, click on the OverDrive link, then click on the eAccount link in the upper toolbar.

Hope this helps!