General help with all CyberShelf resources
- In Person: Visit any library location
- By Email: Book a Librarian
OverDrive
Download Adobe Digital Editions
OverDrive Documentation
OverDrive Tech Support
- How to Download OverDrive eBooks
- How to Download OverDrive eAudios
- How to Download OverDrive eVideos
- How to Stream OverDrive eVideos
- How to Use Libby App
- How to Use OverDrive for Kindle
- How to Use OverDrive LISTEN
- How to Use OverDrive MediaDo Reader
- How to Use OverDrive READ
- How to Use OverDrive Apps
- Supported eBook, eAudio, and eVideo Devices
- Suggest OverDrive Titles
Has your library card number changed?
Please Contact Overdrive to ask them move existing holds/checkouts from your prior account number to your new account number. You will need to create an Overdrive account with the new number before making the request. You will also need to provide the old and new library card numbers in the form.
Using a Chromebook?
The OverDrive Media Console and mobile apps are not compatible with the Google Chrome (Chromebook) operating system as it is a Linux based operating system.
ComicsPlus
Freading
Freegal
Hoopla
RBdigital (formerly OneClickdigital)
Email: support@oneclickdigital.com
Phone: 1-877-77AUDIO
Comments
Trisha Dudding replied on Permalink
Download that didn't make it to me.
Your records say I downloaded "After a Fashion" by Jen Tourano. It never made it to my computer. Is it possible to return this e-book so that I may attempt to take it out again? I would appreciate your assistance.
Jenny replied on Permalink
Download problem
Hi Trisha,
If the "return title" button no longer appears under a title in your Overdrive account checkouts section, there are ways to return the item that vary depending on what software was used to download it. Scroll down to the middle of this page to see instructions by device:
http://help.overdrive.com/customer/portal/articles/1481263?Sup=http://pp...
Overdrive support may also be able to reinstate the title for you to attempt download again: https://frontline.overdrive.com/?Lib=Pikes%20Peak%20Library%20District/
Best regards,
Jenny
PPLD IT Department
Dot replied on Permalink
requests
I would like to modify what my likes are that tells me when something is available that I might like. Can't figure how to do that
vfranklyn replied on Permalink
Hi there. If you mean the
Hi there. If you mean the 'recommended for you' list in overdrive, this is determined by your checkout history. If you mean the 'tell me when' feature in the classic catalog, please call (719) 389-8968 for assistance.
Chris replied on Permalink
Overdrive
Overdrive says account not verified but when you click send email it never arrives even after 4 tries
rexann schlafli replied on Permalink
recommendation
recommendations limit reached
vfranklyn replied on Permalink
Hi there. The patron requests
Hi there. The patron requests for OverDrive titles have outgrown our budget. Patrons are now limited to one request every thirty days.
The Library is only able to purchase patron suggested titles that are of interest to a wider audience. The budgetary constraints require that many requested titles cannot be purchased.
James Brent Krueger replied on Permalink
Cannot Access Account
The site says the account is established but I cannot access it. I have tried my PPLD card # and PIN but I cannot access my site.
vfranklyn replied on Permalink
Hi there. Please call 719
Hi there. Please call 719-389-8968 and they will assist you. Hope this helps!
Stephanie Dears replied on Permalink
Lobby and Overdrive
When I try to log in, I get "Library server message - Privilege has expired." Card and password are good. I can log into ppld.org.
vfranklyn replied on Permalink
Hi there. Please call 719-389
Hi there. Please call 719-389-8968 and they will assist you.
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