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Old Colorado City Library will be closed Sat., July 2 - Thurs., July 7 due to floor refinishing.

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PPLD Announces John Spears as New Executive Director

The Board of Trustees of Pikes Peak Library District is pleased to announce the selection of John Spears as the next Executive Director of the district. “Over the past 5 years, Pikes Peak Library District has earned the reputation as a true pioneer of 21st century library services,” said PPLD Board of Trustees President Ken Beach. “Our vision of elevating these services to the next level requires a ‘unique’ individual to lead the Library forward from this point. Understanding the importance of the decision, the Board has spent 15 months in the search process and we are pleased and excited that John Spears has accepted our offer to lead PPLD to that next level. John is a groundbreaking visionary and exceptional leader.”

John Spears is the current Executive Director of Salt Lake City Public Library. He leads a staff of 325 employees in a seven facility city library with an operating budget of $17.9 million. While at Salt Lake City Public Library, Spears:

  • Created a Library Service Model Team that examines and continually recommends improvements for library operations
  • Partnered with the Salt Lake City School District to allow parents to obtain a library card for their children as a part of online school enrollment
  • Oversaw the creation and implementation of the Library’s first digital media studios and makerspaces
  • Worked with more than 30 social service and governmental organizations to create “Project Uplift,” a semiannual resource fair for those experiencing homelessness

“The Salt Lake City Library District is a bit smaller and more compact (area wise) than PPLD, but the reality is that John has been guiding the district on a path similar to that of PPLD with our vision around 21c. I am quite sure he will hit the ground running with no problem,” Beach said.

Prior to his tenure at Salt Lake City, Spears was Executive Director for Naperville Public Library. Spears obtained his Masters of Library Science from University of Illinois at Urbana-Champaign.

Mr. Spears responded to his leadership role at the El Paso County-wide Pikes Peak Library District by saying, “My career has encompassed this role in a variety of libraries – rural, suburban, and urban, and I am well versed in the specific traits that make each of these unique.”

Added Beach, “John’s extensive experience across the spectrum of library land is a perfect fit for PPLD. He understands that the service needs for 21c are different than the needs for example of those at say Monument, High Prairie, and Sand Creek.”

Spears will now lead a library district comprised of 14 community libraries, three mobile libraries, 475 employees and an operating budget of $29 million serving a population of over 600,000. The mission of Pikes Peak Library District is to provide resources and opportunities that change individual lives and build community. Spears will begin his new position in late January.

Welcome, John!

Comments

Verbally asking for PIN

Hello. I love PPLD and all of its wonderful features. One of the features I like taking advantage of are some of the computers with 'artistic' software (e.g. Photoshop and Final Cut Pro). Since reserving these machines involves speaking to a person, I'm shocked that there isn't a better system for verifying identity than the librarian verbally asking for your PIN. It seems to me that telling someone your PIN kind of takes the 'personal' out of a Personal Identification Number. I hope you can find a better way, even if you ask the patron to enter the PIN themselves. Thanks!

Pleasant library experience

I just returned home from a trip to the library. I had to return an unread book I wanted to renew but it had holds. So I sat and read a chapter to get more into it, since I won't see it for a few months. The library--Penrose Main--is a few blocks from the homeless shelter, so it is packed with Unwashed, breath stinking of cigarettes, carrying on both phone and personal conversations. What ever happened to library rules of silence and proper behavior? The smell is nauseating, the noise, to say the least, distracting. I asked a librarian if cell phone conversations were allowed, since one was going on which drove me out of my seat to leave. She replied that, "they may". Which was not a really straightforward answer. I turned around without a word and walked out. Evasion to a simple question invites discourtesy. I am now depressed at the whole thing. What an animal house it has become. I take out books but will never sit and read again there. How do library personnel stand it?
What an unpleasant, depressing experience. At least at the zoo you expect to see the animals
So now to the computer to get some things done. Got to get over that experiencee.
And taxpayers fund this thing!
I know people who refuse to go near the place now. I go to check out books and return them, nothing else.
Maybe the library should have a dedicated homeless room. Lots of chairs and a table. Good ventilation. smoking, drug deals, phone conversations, all encouraged. Why not, after all they are going on anyway.
Truly the library is a disgrace, and disgusting.
Cordially,
an Ex-patron.

To the Ex-Patron

Wow, really?
I see why you made your comment anonymous. I would be ashamed of that comment too. Comparing the homeless to animals at the zoo. Nice. I'm sure your parents would be proud.

And maybe library personnel choose to work there because they feel good about serving the community. They know that at the end of the day, they made a positive difference in someone's life. I commend and respect them. You should too.

Your loss for giving up your library privileges.

Cordially,

Proud Patron

It is always unsettling to

It is always unsettling to receive a message like this. I have worked at the Penrose Library for at least 30 years. One of the first complaints I received about Penrose was the noise. Our downtown library is the second most busy library in our system. East Library has more visitors and L21c is third most used. Penrose Library, like many urban libraries, is located near to social service care givers. In our case, the homeless shelters, soup kitchen and many other services are located within walking distance of the Library. 41,780 people entered the Library in November. It is a very busy facility.

Our security staff will talk to someone who is being overly loud or whose personal odor is very offensive. They are able to give suggestions for services to people who may need them.

We will not have a totally quiet facility, but I just took a walk through the building and saw many people who appeared homeless (It is a bitterly cold day) and many who did not. All were engaged in library activities – reading, browsing, using a computer, attending a class. A man with a phone call took it to the hall. Another several people were conversing, but no one seemed disturbed. There was an odor of campfire a bit.

There were a number of places a person could sit down and read undisturbed in the north of the main floor and much of the bottom level. Homeless people are not all alike. Each one has a different background, history, reason for being homeless. As a long time employee, I notice how often an acknowledgement and smile gets returned. People who appear homeless hold open doors when others do not.

It is distressing to have people lumped together. Just yesterday we heard from a former homeless patron (uses Cheyenne Mountain Library) who stated that she is in an apartment and doing well for 3 years, but kindness from a stranger – just the gift of a poem – and the Library staff and resources had saved her life.

The Library serves all patrons no matter their age, economic or ethnic background. There are many agencies working to alleviate the conditions that lead to homelessness and to provide services that allow people to have a place to do laundry, relax and stay warm. This is a community issue for the Colorado Springs area. The Library is welcoming to all. We do appreciate the efforts of others toward people who need to be out of the cold.

Cordially,

Sydne Dean
Interim Executive Director
Pikes Peak Library District

Thank you for taking the time

Thank you for taking the time to formulate such an eloquent response.

I stopped by Penrose the other day to get feedback from your coworkers on a product I'm working on. The most unforgiving snowstorm in recent memory was in full force. In the time I spent there, I became incredibly thankful for the role that Penrose serves - not only as a space, but sometimes a refuge for those down on their luck.

It is indeed a community issue. Hopefully someday we solve it. Colorado Springs is very fortunate to have such understanding public servants and librarians.

Dear Library, A friend of

Dear Library,

A friend of mine is homeless and he is grateful for the library. He follows the rules and does job research there and reads a lot until a job is found. He says the staff is very nice to him.

Yes, it's a refuge at times.

I have fond memories of going to my local library from a very young age. It was a refuge for me while my parents worked all day. I love libraries to this day.

Thank you for helping our people. We never know when that could happen to anyone of us. Don't ever say it will never happen to you. You might be shocked. I hope not. But if so, I hope the people at the library will be kind to you. I hope the soup kitchens will still be there. And places to shower twice a week.

A side point: Yes at the library there are the wonderful modern things--computers, outlets so people can plug in phones, tablets, a warm place, tables, etc. but isn't it amazing how a place where Books are attracts people. Books are gold.

Thank you Library!

Request - can I direct my parents to you?

Hello -
I grew up in COS but have been living away for a number of years though my parents are still there. They are avid readers though my dad's macular degeneration makes this a challenge. It appears to me the number of books published in large print is declining each year so I'm contemplating gifting him a Kindle e-reader. In researching on your excellent website (THANK YOU!!!), it appears he can reserve and checkout books he would like to read (e.g., The Wright Brothers, the new Grisham novel) through the CyberShelf service. The instructions on the OverDrive website for getting books onto a Kindle look a little challenging and look as if the formatting might not be very workable for my Dad. Are any of your staff experienced at walking patrons through that process - especially people at the Rockrimmon branch?

Thanks in advance for your response.

Ken Loewen

Using CyberShelf

Absolutely! Part of our mission is to help patrons utilize our materials and that includes our digital collections. Anyone seeking assistance for themselves or others is welcome to call the library most convenient to them. We can arrange a time for you and/or your parents to meet with a staff member who would be happy to guide you through the process. The number for the Rockrimmon Library is (719) 593-8000.

Steve Abbott
Rockrimmon Library Manager

Request to connect and explore partnership opportunites

Hello Colleagues:

My name is Wanda Tisby-Cousar. I am the CSAC Delta Sigma Theta Sorority, Inc. Heritage and Archives Chair. My committee has been tasked with preserving chapter history. I would like to request a time to discuss what the sorority is currently doing to preserve our history. I would also like to explore how we can partner on activities that would recognize Deltas' who were charter members and pioneers i.e. Vera Gang Scott, Ruth Holley, Thelma Zanders, and Barbara Mendes.

Please let me know your availability or who in your organization can be contacted to meet with the committee weekdays. I am available after 2:00 p.m. most weekdays at 719-314-5348.

Did we ever answer your

Did we ever answer your request? Tim Blevins in our Special Collections area is a great resource for archiving and preservation. I will forward your request to him.

Trying to study in a noisy environment!

Let's start off by saying that 21C is a huge improvement to our community. Using the old building and converting it was great for the community.

But, as all library's go so does the noise. I have concluded that the open space is a huge catylist for increasing the sound in this library. Children running unattended and mothers screaming get over here only to find they are downstairs and you are up on the 2nd floor trying to read for a test. The evening I was there a tour guide was taking children around the library and I felt as though I was in the tour it was so loud.

I did get into a study room only to find out it was next to a group watching a movie for their job. Again, no sound proofing in those areas. You could hear the group laugh when a funny part was on their movie.
I was raised that libraries are for studying and research. That being quite is the respectful thing to do for other patrons. I am not for supporting a community center for people to drop off their children and disrespect others because of noise.
Just remember patrons other people are pushing themselves up to get ahead, but we would like to do it in a structured environment.
Quite please! People are reading.

Quiet Spaces in the Library

Thank you for your input. You are right in noting that open spaces promote a nosier environment at Library 21c! We have worked to set up areas that are intended to be quieter, like the quiet reading area in the main collection space on the lower level and our study rooms. A staff member can always assist in identifying the best space for quiet study based on current activities, and we will continue to look at opportunities to improve our study and reading spaces. We want everyone to find what they need in our libraries and appreciate your feedback.

Remember when libraries were

Remember when libraries were actually quiet? Quiet places of refuge? Where people spoke in hushed tones? Could it have been the 'Quiet' signs? I doubt it. But now, it's like being in a damn bus station at times, with rude people. Moreso at Penrose downtown, but at all the other branches, too. People talking in normal and even loud voices at times, yelling into their cell phones and not considering, or should I say giving a damn, about others around them. What's worse, is that many library employees are just as bad; they don't bother to talk quietly at all and are easily heard blabbing to co-workers and whoever else. Yes, libraries are high tech now, but is that somehow a reason for people not to talk in hushed voices, as they did years ago? This isn't a rhetorical question...what happened to libraries being a quiet place of sanctuary?? How nice would that be.

Quiet spaces in public places

I do remember quiet libraries, in particular the feeling of hushed dignity they had. At PPLD, we strive to provide these spaces even with the technology and level of activity in our library facilities. Many of our libraries have quiet reading areas or rooms dedicated for solitary activities. Library staff members can assist in identifying which areas are most appropriate for your use.

Appreciation and praise for the staff at PPLD

Long ago, I learned that one of our best community resources is our library system. When I struggle with a research question, I know that I can call and ask a librarian who will give me a timely, well-researched answer delivered with kindness and respect. The same kindness and respect can be found in every staff member I have ever had business with, and it has been many! I am continually amazed and honored to be served by such wonderful people. I hope they know how valuable they are and how very much they are appreciated.

Hi there. Thank you so much

Hi there. Thank you so much for your kinds words about the staff and the Library. Your remarks are so appreciated and put sunshine into this gloomy cloudy day.

Parental Rights at the Library

Please go to Reflections Beneath The Poetz Tree (Parenting Observations, Insights, and Inspirations) regarding the article "Our Library Ignored My Parental Rights to Allow Children's Independence"
http://poetztree.blogspot.com/2015/04/our-library-ignored-my-parental-ri...

East Library is Pikes Peak

East Library is Pikes Peak Library District’s busiest building. Hundreds of people visit it daily. A Security Officer or staff member can only assess that a young child appears to be unattended. Please remember that part of Library security is camera monitoring and we can in hindsight determine how close parent/child were at the time. The officer meant no offense. He wanted to be sure the child was safe. We ask parents at all of our facilities to stay with their children while they use the library and in fact it is a great time to engage with the children using library materials.

Sydne Dean, Interim Executive Director

Mango Languages

Why is the library getting rid of Mango Languages in favor of Rosetta? Not only did Mango have more languages than Rosetta, but it provided the entire course, whereas Rosetta only offers level 1.

Hi there. Rosetta Stone has

Hi there. Rosetta Stone has been a reliable provider of language instruction for over 20 years covering the major languages spoken around the world. They are just now offering the online format to public libraries. We have had many requests for Rosetta Stone. We do expect Rosetta Stone to offer the other levels in the near future which would then provide more lessons than Mango Languages. Thank you for letting us know that you like Mango Languages. We continually evaluate our database offerings and appreciate your input.

I also enjoyed Mango

I also enjoyed Mango Languages and prefer it any day over Rosetta Stone.

It's

book on kindle

I have The Shack rented on my Kindle. I am trying to find out the due date and I cannot do so on your website. Can you help me?

420412215

You can find out information

You can find out information on your electronic material checkouts through the cybershelf. If you log on into your Overdrive account using your library card and pin number you will find all of your electronic material that is check out through Overdrive. All electronic materials do return themselves on the due date and you won't get any overdue fines. Please feel free to give the CyberClinic a call at 884-9800 if you have further questions!

Alexander McCall Smith and e-readers

How come the Precious Ramotswe series isn't available for Kindle readers when many of the author's other titles are? Can you fix this?

Hi there, You can request

Hi there,

You can request titles for purchase by our vendor, Overdrive, by following these instructions:

http://ppld.org/sites/default/files/cybershelf/suggestoverdrivetitles.pdf

Hope this helps!

Baby Time

Is there any way to have a Baby Time session a little later in the morning? My son loves going to Baby Time, but we have only been able to make it a handful of times. Most days he naps from 9-11 (like most babies in the age range for Baby Time) making it difficult to ever make it to the sessions on time. The last time we were able to make it, a few other moms were saying the same thing and the person conducting Baby Time even mentioned that the first sessions have very few in attendance. I would suggest an 11:30 session to make it easier for babies of that age to attend. We love the program, just wish it was easier to get there.

Baby Time

Thank you for your feedback. We have generally set the Baby Time programs with start time ranging from 9:30 to 11:00, depending on which library you attend. The East Library has a Baby Time starting at 11:00, ending at approximately 11:45. This has been a combination of the desires/schedules of our baby and parent patrons and our staff availability. Most of the parents have indicated that their babies' schedules change frequently, and it is hard to pick a time when everyone would be able to attend. They would like the program to end in time for their babies' lunches. I would be happy to discuss this with you further if you would like, but I wanted you to know that we will definitely take your comments into consideration when planning programs in the future.

Nancy Maday, Children's Services Manager, nmaday@ppld.org.

Looking for a quiet place to

Looking for a quiet place to study

Submitted by TryingToBeStudious (not verified) on Thu, 09/18/2014 - 10:41am.

First off -- I LOVE the library. I love the community that it develops. I love the convenience that having several branches offers. I love the programs that are offered.

What I don't love is the NOISE! I've always believed that the library was a quiet place. It has always been a place I could go to have a quiet place to research and work. No so any longer, it seems.

I live near and use the High Prarie branch. The people who work here are awesome and helpful, and they work very hard to make this a great library. They also staff SEVERAL events and have been engaged in those events every time I've been in this branch. KUDOS!!!

The problem is the noise level. I have to take time off of work to study, but even in the study room, the noise is very distracting and makes it difficult to focus. There have been times when the activity has taken place IN the community room (not ALWAYS the case), but even then, the door is left open and the noise spills out into the library. When I have been able to use the study room, I've kept the door shut, but even that doesn't help.

I'm not advocating for the return of the 'classic view of librarians' -- grumpy ladies who are experts at making that shushing noise that's louder than anything I could ever dream to produce -- just that there be an effort to limit the noise caused by community activities and/or all the children that are here with parents, whether they be attending an activity or not. Even gentle reminders by the staff would make a noticeable difference, I believe.

Thanks for letting me express my frustration, and thank you for all you do for this community.

Sincerely,
Trying To Be Studious

Dear Trying To Be

Dear Trying To Be Studious,

Firstly, thank you so much for recognizing the hard work and dedication of the staff at the High Prairie Community Library. That is music to my ears!

I appreciate your need for a quiet place to study. It is true that the Falcon area has a serious lack of quiet places to congregate, and a distraction-free environment is hard to come by. I understand that you would want the High Prairie Library to be that place of repose. It makes sense since we have Pikes Peak Community College just across the road and so many students breach our doors, daily.

You are familiar with the small size of our branch, at 6,000 sq ft, as well as the openness of the floor plan, I am sure. Sound does indeed travel easily through the library, particularly when we have events going on. Our library does cater to all ages, and often programs occur that are open for attendance in order to continue to foster that sense of community in the Falcon area. So, the result is a louder library, unfortunately.

I typically offer the study room to those who need a quieter spot to study, which you have tried. Another thing you may want to try is to try to plan your time at the library around when we have big children's events, Tuesday and Thursday mornings, and often Wednesday afternoons. Hopefully that is a realistic possibility for you. Quieter times are typically, Mondays (particularly in the evening), Tuesday evenings, and Wednesday mornings. You can check our calendar here: http://ppld.org/programs-and-events-kids-high-prairie-library
In addition, our community meeting room can be used for quieter study if it is not being used for a program.

All the best,
Michael A. Doherty
Library Manager
High Prairie Community Library

new

Hello, i want to know what do i have to do to get into the computer classes, do I get any certification on these classes?, Im a military wife and im looking for new things that can help me in my resume.

Thank you for your help.

Computer Classes @ PPLD

Hi there,

To sign up for any of our library classes, you can visit any PPLD branch and sign up at the Reference Desk or call 719-389-8968 to sign up. You do not need to be a library patron in order to sign up.

To view a schedule of the classes at all branches, visit our homepage at www.ppld.org/computer-classes.

Our courses do not provide a certification, but would offer you an opportunity to add new skills to your resume. If you are interested in help with your resume, you might want to consider taking one of our Career Compass courses or taking a look at our Career Compass resources which can be found at www.ppld.org/career-compass.

If you are interested in gaining certifications, PPLD provides patrons access to Universal Class. With over 500 courses, this database offers classes in everything from bookkeeping and office skills to art and yoga. You will receive CEU certifications for completing different courses. All you need to access these classes is your library card number. You can access from home, and the classes are free of charge.

Hope this helps!

account

How do I get an online account so I can reserve books?

Hi there. You can use your

Hi there. You can use your library card number (the barcode number) and PIN to login to your Account to reserve books. If you don't know your PIN, please call us at 531-6333 x1382 and we'll be glad to help.

How many books?

I am currently gathering research on the Pikes Peak Library District for an informative speech, and have become curious about how many books PPLD has available in it's circulation. I can't seem to find an estimate anywhere, do you have any idea?

Thanks!

Hi there. At the end of 2013

Hi there. At the end of 2013 we had 933,302 circulating items. This does not include eMaterials (eBooks, eAudios, etc). Hope this helps!

Just had to share our delight with reference desk librarian

Hi Ms. Miller,
My husband and I visited the East Library yesterday with one of those questions that librarians must dread... My husband had found and checked out a book last summer that he wanted to see again but couldn't remember the name. Despite having a fair amount of detail about the book, various searches turned up no clues. We were about to give up when the Kaitlan (Caitlan?) suggested that if I didn't delete emails regularly, that perhaps I would still have the name of the book in a reminder email to return it from last July. Sure enough - there was the title!
We so appreciate Kaitlan's tenacity. She worked on our dilemma through several patrons visiting her desk. We wanted you to know you have a gem of an employee: enthusiastic, thoughtful, kind, patient, and SMART!
And we wanted to put in a plug to allow patrons to save their past history of checkout materials.
Best wishes,
Sara Kennedy

An idea to make life better, for they many poor.

I am both an advocate against poverty and lived in poverty for 60 of 64 years. I want to tell the PPLD that in the name of "fairness" and by not making exceptions in printing for the poor, the reference personal and someone called Jan, made it hard for the poor of any skin tone, to better themselves.

I would like to see a special printing once or twice a year for people of poverty.

They might have to provide a snap ebt card, or attest to their inability to pay; to get such services. But it would help people who cannot afford travel for 5 days for $.100 worth of free printing, when travel cost at the least 85 Cents each way. Or they pay $1.70 each day, to get $1.00 free printing costs. This is far from being cost effective.

At the end of December, I was lacking in funds, food etc. I asked two Reference librarians if I could copy a booklet I posted of about 40 pages. They said no and called somene named Jan. who I was tolded repeated what the librains told me. in the name of fairness I could not use 4-5 days printing at once.

This is no more fairness then you know-who -wanting to kill all Jewish and gay people. The poor, cannot afford the mulitple trips to the library. I ask you make exceptions for the poor. Jan.

Copies

Dear Ms. Lightfoot:
I have actually answered your question already as you emailed it directly to me. The Library allows 10 free copies for everyone. After that we charge 10 cents/page. This is a very generous policy. Many libraries no longer offer free copies because of the cost and increasingly limited budgets. The Pikes Peak Library District has maintained the 10 free copies so that people of limited means and children (who rarely have change) can make copies.

Sydne Dean
Associate Director of Public Services

Library Program for Children

I have 3 American Girl dolls that are as good new and I have been wondering where to donate them. I ran across this article (see below) and thought this was a brilliant idea! Would Pikes Peak Library ever consider this program?

A Doll's Story
A New York City public library lets kids borrow an American Girl doll.
MARCH 01, 2013
By TFK Staff

What good is a doll that isn't played with? That's what Thea Taube thought as she looked at the American Girl doll sitting on a shelf in her office. Taube is a children's librarian at an East Village branch of the New York Public Library. "She looked lonely," Taube told TFK. "I thought, Why not lend her out and let kids enjoy her? A book needs to be read and to go out to have value. It's the same with a doll."

Check Her Out

Taube started sharing Kirsten in 2004. Over time, word spread about the opportunity to temporarily adopt the doll. "I was 4 when I first saw her on Ms. Thea's desk," says Flora Sobrino, 11. She is one of Kirsten's caretakers.

Flora didn't take the doll home until she was older. "I was 6 when I became interested in American Girl dolls," she says. "Since I didn't have a doll of my own yet, I took Kirsten home."

Toy-sharing lets children play with something they might not be able to own. A doll like Kirsten costs $110. Many families either can't afford that or choose not to spend so much money on a toy. "Kids grow out of their toys so quickly," Taube says.

The toy-lending idea is catching on. "I had a phone call from a woman in Rhode Island who bought two dolls for her local library," says Taube. Maybe one day, Kirsten will be part of a community of well-loved dolls traveling from libraries to homes.

To access the digital edition of TIME For Kids, go to timeforkids.com/digital.

Library program for children

Hello Molly,

This sounds like a great idea! If your dolls are still available, our children's staff would be interested in lending out the dolls to children, and possibly using them for displays. We sometimes have American Girl tea parties at the various libraries, and they would definitely come in handy for that as well. Please contact me if you are interested.

Nancy Maday
PPLD Children's Services Manager
nmaday@ppld.org

Donation of new children's book

Hello Paula,
I have a new children's book, Lucky's Adventure, that I would like to share with your readers.it is about the Estes Park duck race and Rotary's sponsoring it for 25 years raising two million dollars for charity. Lucky joins his silent friends for the race in Rocky Mountain Park and meets many new friends, real and not. I would like to donate some copies for your collection. It is a paperback with an ISBN published by Xlibris and available on Barnes and Noble and Amazon.com.
Please let me know if you would be interested. I could send one copy for your approval.
Thank you,
Marilyn Maher

Your Water Policy

I would like to know why the library has decided to now institute a "no water in the library" policy? There are some patrons, like myself, who have health issues which require that we drink a lot of water, especially during the Summer. I do not drink from water fountains as I don't consider them sanitary.

It seems to me that if you are worried about someone spilling a drink on a computer or book, that you could charge them for damaging any materials. Taking away a person's water is about as dumb as not allowing a person to legally carry a handgun in a public building. I hope you reconsider your policy.

We have a no beverage or

We have a no beverage or food policy at Penrose Library. The Library had too many incidents related to eating and congreating and not using the Library resources. We also experienced problems with alcoholic drinks brought into the library. You may bring your water bottle and leave it on the counter by the Security desk if you are uncomfortable using the drinking fountains.

Rockrimmon book return location

I want you to know that I absolutely hate the Rockrimmon branch's new book return location. I do not like going back behind a building into a deserted alley and being forced to get out of my car to return books. It does not seem to me to be in the best interests of your patrons to put their safety at risk like this. Perhaps you could put one of your drop boxes back out in front of the building for those of us who are older and less able to defend ourselves.

Rockrimmon Book Return

Hello,

We are sorry that you have had a bad experience with our new drive-up book return. We moved our outside book return for a variety of reasons. These included the volume of returns on weekends and over holidays and that our older book drops were not secure allowing for vandalizing and theft of library materials.

Patron safety was one of our primary concerns. We had a local police officer survey the area and confirm public safety. The area is visible to traffic entering on the north side of the parking lot and there is also an attended Goodwill donation station close by. We had property management increase lighting in the back and PPLD installed security cameras. While we would have like to have made this a drive-thru, the building design did not allow for this feature. We were able to put in two parking spaces only a few feet away from the book return slot. The Rockrimmon parking lot is small, busy and consistently full. There have been several accidents and near misses caused by patrons double parking so they can run books and materials into our old front drop boxes. Other patrons have had to park in the Safeway parking lot just to return their library material. This was inconvenient and hazardous to patrons, especially those with small children.

Feel free to continue to use the shopping center parking lot and bring your materials inside to use our lobby book return. Please don’t hesitate to ask any Rockrimmon staff member for assistance as we would all be more than happy to assist you.

Thank you,
Abby Simpson
Managing Librarian
Rockrimmon Library

Wonderful Library

I just want to thank the staff at Sand Creek Library. I have been going there for years and years and every person who works there is knowledgeable, friendly, and so very helpful. I consider many of the staff more than library employees, I consider them friends.

Thank you all for such a great library system.

I've recently moved to

I've recently moved to Colorado Springs from out of state, and I have been very impressed with the library system here! I've never had such an easy time finding things. Just about everything I could ever want to read, listen to, or watch is available locally and the rare item that is not in PPLD is easily found through Colorado's interlibrary loan. I also greatly appreciate the ease of holding items and sending them to my neighborhood branch. Other libraries through the country are not nearly so efficient.

The only thing that I miss from some of the other libraries we've lived near is a history of the things I've checked out. Sometimes I like to come back to things I've read or I get interrupted in a series of books or DVDs and forget which volume I'm reading. Is such a thing available? If not, then I'd like to suggest a list in the online catalog that automatically includes things I've checked out.

I also have a question about how the items are divided throughout the various branches. I've noticed that the selection at the nearest branch to my home changes quite a bit. The books don't have a branch listed on any of the library applied stickers. How do you decide which library for a book to stay at? Does the book simply stay at the last place it was turned in?

Thanks for all the work you do for the PPLD. This really is an exemplary library!

Reply to JLM

Hi JLM,
We are glad to know that you are enjoying the Pikes Peak Library District. We have tested a catalog feature that allows for the retention of the patron checkout history, but we found the feature needed further development by the vendor before we could use it. We know some patrons would like to have the ability to save the checkout information, and we can only implement this option when it adequately allows patrons to "opt in." I hope it is an option we can provide in the future. We reported our suggestions to the vendor.
We don't have a way to implement a list in the catalog that automatically retains patron checkouts.

PPLD has a "floating collection" which means most items don't have a permanent home at a particular library (except magazines, reference materials, local history/genealogy materials). As you suggested, the items stay where they land when they are turned in. There is a lot of movement of items due to the filling of holds to be picked up at other libraries, and the community libraries often transfer items to bigger libraries when their shelves have too much in one area and they need more space.

Best regards,
Jenny
PPLD IT Department
jpierce@ppld.org

Cell Phones and PPLD (Sand Creek)

First off let me say that I love all that PPLD has to offer from books, music, movies and intranet usage. My complaint is the useage of cell phones being talked on while people are using the computers (Sand Creek branch). I use this library twice a week and almost always theres a person or two talking on cell phone as if they are at home. Last week the whole hour I was on the computer a lady talked the entire time. A librarian even saw and yes heard the lady talking and said nothing. It looked from what I saw that the Librarian didn't want any confrontation. I can only speculate that was case from what I saw. I have in the past asked someone to please quite down or please put their cell phone away. It only ended with them getting an attitude and continuing to use the phone. What I'm getting at is can't all PPLD have no cell phone use and enforce it? The 8th street branch has sighns posted at every computer and I have never seen or hear anyone using cell phones there. Thank you so much for your time.