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Fines

What are the fines for overdue items?

$.10 per day, per item:
  • Audiocassettes
  • Books
  • Books on CD
  • Magazines
  • Music CDs

Limit $2.00 per item

$.25 per day, per item:
  • CD-ROMs/Multimedia
  • DVDs
  • Games
  • Videocassettes

Limit $5.00 per item

Laptops: $5 per hour
eReaders: $5 per day

How are fines accrued?

  • Grace period: The fine is excused if the item is returned within three days of due date
  • Accrual period: If the grace period is exceeded, fines accumulate from the first day past due
  • Blocked card: If fines are higher than $10, items cannot be charged-out or renewed until paid
  • Lost/damaged items: Patrons are charged list price for the item

How do I pay my fines?

By cash or check:

  • In person at any Library. Picture ID is required if you are paying by check.

By credit card (fines exceeding $2.50 only):

  • In person at East Library. Picture ID is required.
  • By phone. Please call 719-531-6333 x1387.
  • Online. In the Bills portion of your account, click on the "Pay my bills" link and follow the instructions.

Comments

grace periods

Submitted by Anonymous on Sat, 03/16/2013 - 12:02pm.

Is the prace period for Rapid View the same as regular items? 3days?

Hi there. Yep.

Submitted by vfranklyn on Tue, 03/19/2013 - 10:41am.

Hi there. Yep.

Overdue material

Submitted by Anonymous on Fri, 03/15/2013 - 6:36pm.

Hello. I turned in two videorecordings on Thursday, March 14, which was within the 3-day grace period. I placed them in the outdoor return bins at Penrose Library around 3:30 PM, but now my account lists them as overdue with fines attached. How may I resolve this issue? Thank you!--Joyce Riddle

Hi there. Give us a call at

Submitted by vfranklyn on Tue, 03/19/2013 - 10:43am.

Hi there. Give us a call at 719-531-6333 x2382 and we'll be happy to look into it.

Incorrect fine on my account

Submitted by Anonymous on Mon, 02/18/2013 - 9:43am.

I show a $0.40 fine on my account for
"A Confederacy of Dunces" sound recording. I checked out this book
CD and did not care for it within the first week of listening to it
and definitely turned it in well before the due date. I would like
it if you could please remove this fine from my record.

Thanks,

Shawn Day

Hi there. Please call us at

Submitted by admin on Thu, 02/21/2013 - 5:27pm.

Hi there. Please call us at 719-531-6333 x1382 and we'll work with you to settle the fine. Thanks!

returns

Submitted by Anonymous on Sat, 01/26/2013 - 1:19pm.

I returned casting crowns but my cache say's I didn't.

Hi there. Please call us at

Submitted by vfranklyn on Sat, 01/26/2013 - 2:31pm.

Hi there. Please call us at 531-6333 x1382 and we'll look into it.

Paying fines online

Submitted by Anonymous on Mon, 11/05/2012 - 5:45pm.

Hi! I'm trying to pay my fine online. There is a start date section on the payment page. What exactly is that?? It won't let my payment go thru and I've no idea what is meant by start date. Thanks

Hi there, We aren't able to

Submitted by vfranklyn on Tue, 11/06/2012 - 4:36pm.

Hi there,

We aren't able to recreate a "Start Date" on the online payment site. Hmmm, perhaps you could give us a call at 719-531-6333 x1382 and we'll walk through it with you? Thanks and sorry for the inconvenience.

Lost book, no contest

Submitted by Anonymous on Thu, 09/20/2012 - 8:41pm.

We've lost a book and I want to just pay the fine, but the fine online is a $2 fine. Meanwhile I'm getting letters saying that if they have to send it to the collections area of the library then I will get charged $10 more. I just want to PAY for the book, not have to pay an extra $10. What do I do?

Hi there. Please call

Submitted by vfranklyn on Fri, 09/21/2012 - 2:30pm.

Hi there. Please call 719-531-6333 and ask for Circulation Services and we will assist you with paying for the item. Thanks.

Damaged Items

Submitted by Anonymous on Wed, 09/05/2012 - 9:14pm.

If a book is damaged how do you determined the amount owed, if its the listing price is that mean what the item is new? If the damage is small is it a small fee or the same as list price? If I get charged full list price even if turned in do I still owe book or do I keep the book since I was charged fully? Just wondering since its not clear on here what would happen if a book was damaged.

fines for Express DVD

Submitted by Anonymous on Tue, 08/07/2012 - 1:07pm.

I was late turning in a DVD for the new Express DVD kiosk at the East Library. I was within the 3 day grace period but my account still accrued a fine. Is there no grace period for that machine? If so, there should be info online indicating that since I would have brought it back immediately if that was the case. Thanks!

Hi there. All items have a 3

Submitted by vfranklyn on Thu, 08/09/2012 - 9:59am.

Hi there. All items have a 3 day grace period. Perhaps you could give us a call at 719-389-8968 and we can take a look at your account to try to figure out what happened. Thanks!

Online bills payment?

Submitted by Anonymous on Fri, 07/06/2012 - 3:17am.

There is no "Pay my bills" link anywhere. Can someone send me a link? I can't even figure out where to go to see how much my fines are in this clunky website.

Hi there. In the Bills

Submitted by vfranklyn on Fri, 07/06/2012 - 10:48am.

Hi there. In the Bills portion of your account, click on the "Pay my bills" link and follow the instructions. If there is no Bills portion of your account, that means you have no fines.

I hope this helps.